Project Phases and Deliverables
Phase 1: Fact-Finding
Project Duration and Phase Identification
Define the timeline and stages of the project.
Define the timeline and stages of the project.
Roles and Responsibilities Review
Clarify the roles and responsibilities of personnel involved in the project.
Clarify the roles and responsibilities of personnel involved in the project.
Gap Analysis
Assess current operations against ISO standard requirements, including:
Assess current operations against ISO standard requirements, including:
- Reviewing existing procedures and records
- Analysing manuals and procedures
- Conducting on-site visits
- Performing a visual inspection of the working environment, infrastructure, and facilities
- Interviewing staff who perform relevant tasks
Process Understanding
Gain a comprehensive understanding of company processes to facilitate the development or updating of documentation.
Gain a comprehensive understanding of company processes to facilitate the development or updating of documentation.
Phase 2: Development and Documentation
Document Development
Create documents and design forms that meet the requirements of the ISO Standard.
Create documents and design forms that meet the requirements of the ISO Standard.
Review and Finalization
Review and finalise all developed documents and forms.
Review and finalise all developed documents and forms.
Management System Awareness Briefing
Train relevant personnel on the management system.
Train relevant personnel on the management system.
Workflow Process Overview
Brief relevant staff on the workflow processes and procedures based on finalised documents.
Brief relevant staff on the workflow processes and procedures based on finalised documents.
Implementation Guidance
Assist relevant staff in implementing the established procedures to ensure compliance with the ISO Standard.
Assist relevant staff in implementing the established procedures to ensure compliance with the ISO Standard.
Phase 3: Facilitation of Internal Audit and Review
Conduct Internal Audit
Perform an internal audit to cover all mandatory requirements of the management system.
Perform an internal audit to cover all mandatory requirements of the management system.
Corrective Action Recommendations
Identify non-conformities and recommend corrective actions.
Identify non-conformities and recommend corrective actions.
Facilitate Management Review
Ensure all necessary inputs and outputs are addressed during management reviews.
Ensure all necessary inputs and outputs are addressed during management reviews.
Document Review
Update and review documents and workflow processes in alignment with ISO standards, preparing for the external audit by the Certification Body.
Update and review documents and workflow processes in alignment with ISO standards, preparing for the external audit by the Certification Body.
Post-Audit Review
Address any non-conformities flagged by the Certification Body as necessary after the external audit.
Address any non-conformities flagged by the Certification Body as necessary after the external audit.
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